FAQS

FAQ's

WHERE IS YOUR ITEM BEING SHIPPED FROM ?
Houston,Texas 
WHAT IS THE CUSTOMER SERVICE NUMBER ?
Feel free to give us a call with any questions or concerns at 281-515-8013 MON-THURS 11-7 FRIDAY 10-7 SATURDAY 10-6 
HOW LONG WILL IT TAKE TO RECEIVE MY ORDER ?
All orders are processed in 2-3 business days. After order is processed order is immediately shipped USPS priority mail that usually takes 2-5 business days to receive depending on location. Complete turn around time is usually between 2-7 business days. 
I HAVE NOT RECEIVED MY PACKAGE?
Once your item is shipped we will email you the tracking number. Please check for expected delivery date. If no information is found feel free to call us and we can help track your package 281-515-8013. We are not responsible for any stolen packages once your item has been delivered. 
REFUNDS? 
No. We do not offer refunds. No exceptions.
RETURNS/EXCHANGES ?
Please check our returns policy for information.
CAN I CANCEL MY ORDER ?
We do not process cancellations after the order has been placed.
WHAT IS THE BEST SIZE FOR ME ?
Each item has an individual size chart. All items run different in sizing. Please review charts and chose carefully as there is no refunds. If you need help with sizing please call 281-515-8013.
NOTE: IF YOU RECEIVED A DEFECTIVE ITEM YOU HAVE 2 DAYS FROM THE DATE RECEIVED (NOT 10-30 DAYS) TO CONTACT US BY EMAIL mskurvygirl@gmail.com OR PHONE 281-515-8013
WE WILL REPLACE THE ITEM WITH A NEW ONE, SAME ITEM, SAME SIZE, STYLE & COLOR. NO EXCEPTIONS!